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Privacy Policy

Essential Label is committed to ensuring appropriate privacy standards are maintained to protect the information you provide when you access and use our website.

WHAT IS THIS PRIVACY POLICY FOR?

This privacy policy is for www.essentiallabel.com, www.essentiallabel.com.au and www.essentiallabel.com.nz and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site or fill out a form. If you place an order with us, we will require personal information from you to be able to process the order, which may include your name, delivery address, email address, contact number, credit/debit card details, billing and delivery addresses, your age, occupation and style interests.

We may also collect the following data from you:

  • Information provided at the time of registering or subscribing to any service which we provide (for example, newsletter).
  • We may ask you for information when you enter a competition or promotion.
  • If you contact us, we may keep a record of the correspondence.
  • Details of transactions you carry out through our website and fulfillment of your orders
  • Details of your visits to our website which may include traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise.

DO WE USE COOKIES?

Yes, we use cookies when you visit our site to better your experience when visiting our website. Cookies are small files saved to your computer’s hard drive that tracks, saves and stores information about your interactions and usage of the website.

Cookies are useful because they allow a website to recognize a user’s device and are widely used in order to make websites work more efficiently, let you navigate between pages, remember your preferences and generally improve your user experience. The can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals.

HOW WILL WE USE THIS INFORMATION?

The information we collect from you may be used in the following ways:

  • To personalize your experience and ensure that the information on Essential Label website is presented to you in the best way possible.
  • To improve our website – we continuously aim to improve our website by the information and feedback we receive from you.
  • To improve our customer service – the information received from you helps us to more effectively respond to your support needs and customer service requests.
  • To process transactions.
  • To send periodic emails – the email address you provide us to process orders may be used to send you information and updates in relation to your order.
  • To update you with our latest offers, products, news and promotions.

We do not sell information to third party companies, nor do we engage in the practice of “spamming”. Promotional material will only be sent to you with your consent (i.e. if you have opted in to receive such information).

HOW DO WE SHARE THE INFORMATION WE COLLECT?

We do not sell, trade or transfer your personal information.

We work with a number of third parties (service providers) who assist us in operating the website, conducting our business and serving you. Each of these service providers have been selected by us for their ability to provide the particular services needed, including their ability to handle sensitive information including your personal information.

If requested, we will share your information to comply with any formal legal requests.

THIRD PARTY LINKS

On occasion, we may include links to external websites or offer third party products or services on our website and through email communication. These third party sites have separate and independent privacy policies. We are not responsible for the conduct of any third parties linked to or from our websites. Third party links accessible from this site are not an endorsement of those websites’ content, products, services or information. We are not responsible for any loss or damage of any sort incurred from directly or indirectly accessing third party websites from links on our site.

CHANGES TO THIS POLICY

We may change this Privacy Policy on occasion and the changes will be posted on this page.

FURTHER INFORMATION

For information about privacy you can contact the Office of the Federal Privacy Commissioner on 1300 363 992 or via http://www.privacy.gov.au

 

If you have any further questions, feedback or concerns you can contact us:

EMAIL: info@essentiallabel.com